Can we help?
You've grown past what one phone can handle.
More vans. More jobs on at once. More people ringing — and no one free to pick up, because everyone's on a job.
Is this you?
Too busy to answer every call. Too small to pay someone to sit and answer it.
You'll know this is you if:
- The phone rings out during the day, and you find out later
- Whoever's nearest picks up, and the details end up in their head instead of yours
- You're quoting in the evening because the day went on other people's questions
- You've thought about putting someone in the office, and can't make the numbers work
- You're the one who ends up chasing, and you'd rather be doing anything else
None of that is a work problem. You've got the work. It's what happens between the phone ringing and someone getting back to them.
What's actually going wrong
Two things, and neither of them is "we need more enquiries".
The work you've already earned is leaking.
Someone rang while all three of you were on site. They rang the next name on the list. You never found out it happened.
And the time goes on work that was never real.
Ringing people back to find out what the job even is. Turning up to price something that was never going to happen. Thinking, on a Sunday, about a quote that went quiet three weeks ago.
Getting found by more people, before either of those is fixed, just means losing work faster.
Which one is it for you?
Pick the one that stings.
Most people tap the first one. Start there — the rest only pay off once nothing's getting missed.
Who it isn't for
It's probably not for you if
- You're on your own and you answer your own phone. If you can get to every call, you don't need us yet.
- All your work comes from one contract or one builder. Nothing's coming in to miss.
- You want someone to price your jobs. We never quote, never price, never take payment. That stays yours.
We'd rather tell you now than take your money for a year.